Case Studies

Operational cases.
Documented steps.

Shipment context, the work involved and the records behind it.

Dangerous Goods & Tank Shipments

Quayside cranes and container stacks at a Hong Kong terminal

Dangerous goods · Canada · Shipment coordination

Rerouting dangerous goods during Canadian port disruption

A Class 6.1 shipment to Canada faced a strike-related routing change, repeated space shortages and vessel changes. Starting with receipt at Huangpu and the feeder connection to Hong Kong, we coordinated rebooking, revised DG documents and transshipment charges through Hong Kong loading on the Prince Rupert route and delivery of the telex-release bill of lading.

Revised transport plan: Huangpu → Hong Kong → Prince Rupert → Montreal (Planned onward rail leg)November–December 2024

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A real photograph of Hong Kong’s Kwai Tsing container terminals, used as a scene illustration. — Hong Kong · Kwai Tsing container terminals. Scene photograph, not this shipment.
Photo: ystsoi

Dangerous goods · Feeder coordination

Changing the feeder plan for a June departure.

A New York-bound dangerous-goods shipment faced a tight feeder connection from Nansha via Hong Kong. We escalated the customer’s concern, secured the carrier’s confirmation of a provider change and followed through on the documents before the main vessel departed in June.

Hong Kong → New York4 MIN READ

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An aerial photograph of Hong Kong port and container terminals, used as a scene illustration. — Hong Kong port · Scene photograph, not this shipment.
Photo: Andrew Smith

Dangerous goods · SOC tank

Getting a US-bound tank shipment ready to load.

A shipper-owned tank was booked from Hong Kong to Long Beach, but its booking status, declared weight and rate filing still needed attention. We coordinated the corrections and operating requirements through to carrier-recorded loading.

Hong Kong → Long Beach4 MIN READ

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OOG & Special Equipment

Project cargo · Pre-holiday equipment coordination

10 flat racks before Lunar New Year: urgent coordination with OOCL EQM

Four bookings and ten 20-foot flat racks, with the factory about to close and its lashing crew already arranged. Space and equipment were both tight. Through our working relationship with OOCL, we connected sales, project booking, EQM, terminal gates and the repair depot to arrange equipment in stages, change pickup locations and find an inspection-and-repair route for the final outstanding unit.

Yantian → Long BeachProject case · January 2025

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The tunnel-freezer equipment on a flat rack during this shipment’s night-time loading operation. — This shipment · Night-time loading photograph supplied by the customer the following morning.

OOG & special equipment · Urgent coordination

A last-minute height change. New equipment, the same voyage.

As the shipping-instruction cutoff approached, the reported height of a long piece of equipment bound from Yantian to Savannah changed from 1.8 to 2.2 metres. We coordinated the carrier’s teams on a high-cube flat rack, an empty return, a replacement booking and late documentation, then followed the overnight operation through to loading on the planned voyage.

Yantian → Savannah5 MIN READ

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Container Condition & Cargo Protection

Water droplets across the interior wall of a shipping container

Shipping lessons · Container condition

A wet container at the factory: the cost of checking too late

A 40-foot high-cube container arrived for a shipment of sofas and home furnishings with water droplets inside. Wiping, waiting, a return trip and a paid replacement followed. For importers, the lesson is practical: agree on container condition before collection, because resolving it at the factory can cost more than the replacement fee.

Yantian → Long Beach

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U.S. Exception Handling

A photograph of cranes and cargo operations at the Port of Los Angeles, used as a scene illustration, not this shipment. — Port of Los Angeles (LA) · Scene illustration, not this shipment.

U.S. EXCEPTION HANDLING

From import hold to return loading.

With cargo held at Long Beach and charges continuing to accrue, the customer chose to return it to Yantian, China. We coordinated consignee documents, shipping-instruction deadlines, payment posting and export transfer to move the container into its return journey.

Long Beach → Yantian3 min read

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